Legal
This page explains how The Break Creative uses personal information when you visit this website or get in touch, and how the site uses cookies.
Who we are
The Break Creative Ltd (company number 14898734) runs this website and La Galerie studio. We are the controller of the personal information described here. Our registered office is Rossett Cottage, Chester Road, Rossett, Wrexham LL12 0HN.
For anything on this page, email hello@thebreakcreative.com.
What we collect
- When you email us, including studio enquiries: your name, email address and anything you include in your message.
- When you visit the site: our hosting provider, Cloudflare, processes technical information such as your IP address, browser and the pages you request. This is needed to deliver the site and keep it secure.
We don't use analytics, advertising or tracking tools, and the site has no forms.
How we use it
- To reply to your enquiry and, if you book the studio or work with us, to arrange and deliver that work. Our lawful basis is contract: taking the steps you ask for before an agreement, and then carrying it out.
- To keep the site running securely. Our lawful basis is legitimate interests: operating a safe, reliable website.
We never sell your information, and we won't send you marketing unless you ask for it.
Who we share it with
Only the providers that help us run the business, and only for that purpose: Cloudflare (website hosting) and Microsoft 365 (email). We will also share information if the law requires it.
Some of these providers may handle information outside the UK. When they do, it is protected by safeguards recognised under UK law.
How long we keep it
- Enquiries: up to two years after our last contact, or longer if a booking or the law needs it (for example, accounting records).
- Website logs: Cloudflare keeps these for a short period for security.
Your rights
You can ask us to give you a copy of your information, correct it, delete it, limit how we use it, or stop using it. Email us and we'll reply within one month. There's normally no charge.
Cookies
This site doesn't place cookies or similar technology on your device, so there's nothing to accept or decline. The only cookies are used when our own team signs in to edit the site.
If you follow our links to Instagram or TikTok, those sites have their own privacy and cookie policies.
Complaints
If you're unhappy with how we've handled your information, please tell us first so we can put it right. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Changes
We'll update this page if anything changes. Last updated 5 November 2026.